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Operations Specialist

Who We Are

Perpay, the top technology start-up in Philadelphia, is a FinTech company focused on bringing healthier credit options to consumers. We provide a lending and payment platform that challenges the typical channels of credit. We strive to solve a complex problem - the lack of affordable and accessible credit - as efficiently as possible, because we believe that everyone should have the ability to build a healthy financial life. Located in a loft-style office at the heart of Midtown Village, Philadelphia, Perpay represents a space for creative and collaborative problem-solving.

Who We’re Looking For

  • A recent grad; you are passionate about exploring multiple professional development tracks
  • A self-starter; you are enthusiastic and excel at taking initiative
  • A communicator; you are an excellent articulator when setting customer and vendor expectations
  • A stickler for details; you are organized, attentive, and focused
  • A positive force; you are optimistic, high-energy, and confident
  • A chameleon; you welcome and thrive on change
  • A rising star; you dream to continuously grow and develop
  • A contrarian; you take no process as given, but rather question the "why" to everything


  • Provide support to the current Operations Team
  • Identify areas of improvement in customer-facing platform and pain-points in internal procedures
  • Capture and quantify user feedback to inform various projects centered on product development
  • As you show skill in handling workload, you will be challenged to think critically about your professional trajectory as a team member

Skills Required

  • Undergraduate degree (BA/BS)
  • Cumulative GPA of 3.0 or better
  • Candidate received an undergraduate degree within the past year
  • Excellent verbal and written communications skills
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
  • We do not work with recruiters - please contact us or apply directly!
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